CamArch iConsulting
	Remote OFSA Consulting
	What is iConsulting? iConsulting is an online consulting service providing access to OFSA experts. You buy an iConsulting Ticket and this provides you with one hour of a CamArch implementation consultant’s time to answer questions, bounce ideas off or just fix something that’s been bugging you for weeks. Each ticket you buy is credited to your account and you control the account usage of your organization. You can nominate any number of people from your organization that can access the iConsulting account services and you’ll receive an update at the end of each month. What’s so great about it? The great thing about iConsulting is that you control the amount of money you spend on OFSA ownership. For example, if you budget $20,000 per year to support your OFSA system, that buys you a fixed amount of access to consulting resources who are very experienced in dealing with OFSA issues. At around $120 per ticket this represents great value for money. One of our customers biggest problems is a lack of internal resources to meet their OFSA processing requirements. Staff DBA’s unfortunately have too much on their plate these days often managing 20 or more Oracle databases. With these pressures to maintain so many disparate systems it’s no wonder that the specialist skills required to maintain an OFSA instance are simply not being achieved. On the functional side, the problems are all too familiar. Once the system goes into production, project staff filter away from the process and functional improvements are constantly delayed because the resources to do the work are busy on other things. The problem is that it costs a lot of money to acquire OFSA specific skills. It’s a complex system and keeping up to date with new releases and functional enhancements is near impossible for most users. That’s where this service comes in. With iConsulting, you aren’t paying for expensive consultants to travel to your site and spend days or weeks in a hotel. The service is charged at a flat rate in 15 minute increments. Our customers regularly use this service to have process reviews or project health checks performed. Some have even provided us with a copy of their database so we can work through their queries faster and more efficiently. As a trusted service provider, we have also been granted access to customer OFSA systems via either secure dial-up or VPN services to allow our consultants to diagnose and fix problems. How does it work? Once you have purchased your tickets, we will create an iConsulting account for your organization. You will be asked to nominate people from your company who are authorized to use the service. Once the account is created you (or any authorized person) can email us at iconsult@camarch.com.au and your query will be routed to the appropriate consultant for attention. Your consultant will contact you directly via email within 48 hours (usually same business day) to respond to your query. If you have Microsoft Messenger and a web camera we can usually setup a video conference or discussion forum and conduct meetings over the internet. If of course your query is fairly straight forward, we can simply attend to it via phone or email. As the account owner for your company, you will receive a statement at the end of each month detailing your account usage. Sounds a lot like Oracle Support? You’re right it does but, iConsulting is not Oracle support nor will it ever be. This service is for process and application queries and advice NOT application support. The fact is, that Oracle support and iConsulting actually complement each other. You should remember though, that with iConsulting you are dealing with an implementation consultant. At CamArch we have world renowned experts in the Oracle Financial Services suite. We have experts in; · Transfer Pricing · Risk Manager · Budgeting & Planning · Performance Analyzer · Financial Data Manager · Discoverer · Financial Data Model · Financial Analyzer · Activity Based Management · OFSA Cash-flow Engine Logic Whether your problem is technical or functional we can help you solve your business problems. What have you got to lose? At this price, what HAVE you got to lose? Buy 10 tickets and see if you like it. You can purchase the tickets at our online store.
"The significant problems we face cannot be solved at the same level of thinking we were at when we created them." -Albert Einstein
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